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Shipping Guide

The Delivery time is a varies on different items Tailoring time and shipping way time you choose.You can see the expected delivery time after you add into shopping cart.

Delivery Time:Tailoring Time+Shipping time

 Costumes Tailoring Time:

  Standard Size Need 4-10 working days

 Custum Size Need 9-15 working days
 
Bodysuits/Jumpsuit Need 3-8 working days

 Costumes design and production process:

 The basic order is divided into:

When you purchase a standard size product:
1.Order payment completed
2.Product size information is summarized to the tailor
3.Clothing began to be assigned to the tailor to start making
4.Cloth cutting completed
5.Cloth stitching completed
6.Props and accessories are finished
7.Quality inspection stage
8.Submit the corresponding shipping method for delivery

 Among them:

1 – 6 step, All above stages are collectively referred to as: Tailoring
7 step, Tailored
8 step, Shipping
Processed means this costumes are completed and can be deliver to shipping company in 24-48 working hours.
Shipped means this costumes are completed shipping, you can get the waybill number.

  When you purchase a custom size / tailor made product:

1.Order payment completed
2.Product size information is summarized to the tailor
3.Tailor supervisor and designer analyze size information
4.If the size information is incorrect, the customer service begins to contact the customer to start reconfirming the information.
5.After the size information is correct
6.The designer starts to re-pattern according to your size information
7.Feedback to the tailor manager after the composition is completed
8.Clothing began to be assigned to the tailor to start making
9.Cloth cutting completed
10.Cloth stitching completed
11.Props and accessories are finished
12.Quality inspection stage
13.Submit the corresponding shipping method for delivery

Among them:
1 – 11 step, All above stages are collectively referred to as: Tailoring
12 step, Tailored
13 step, Shipping
Processed means this costumes are completed and can be deliver to shipping company in 24-48 working hours.
Shipped means this costumes are completed shipping, you can get the waybill number.

 We advise you to place an order early so that there is enough time before you receive the items.


We can ship items in your order separately to ensure that you will receive them earlier.

Attention: The processing and shipping of the orders during legal holiday will be delayed to some extent.We appreciate your understanding.

Shipping Cost: Calculate at checkout or  Choose ESTIMATE SHIPPING & TAXES TO CALCULATE COST IN SHOPPING CART.

 Shipping Methods:

We can arrange the express to ship your goods to most Country(United States,United kingdom,Australia,Canda and Europe,Main Asia Country) ,and no matter what express methods you choose, you always could enjoy the discount from 50%-85%,and the fast shipping time is 2-4 working days.

we joins hands with major international shipping companies like DHLUPSFedExUSPS, and EMS to offer four shipping methods:

  • Express Shipping: 3-6 business days (FedEX,DHL,UPS.TNT,EMS)
  • Standard Shipping: 6-12 business days (4PX,DHL PPS,DHL PLE,EPacket(EUB),ETK)   

 You can choose your favorable shipping method on the Order Information page during the checkout process. 

*Note:

1, As well as these addresses of PO BOX,APP/APO, there is no Express shipping services,

2, some shipping area maybe remote area, it need extra fee above $30.00USD,

 whether your shipping address is remote areas or not ,please follow methods :

DHLExpess :Please check it with the website URL: http://raslist.dhl.com/jsp/first.jsp 

Fedex or other Express carriers , please call a local service phone to check it.

 

1:How to get the shipping tracking code?

After your shipment has been sent, we will send you an email with the tracking code within 24-48 hours. If you have any questions about the shipping code, please contact our customer service department:sales@halloweensave.com

2:How to use the tracking code to track shipment?

The shipping company website with the tracking code will be included in our email. Here we have listed some of the addresses of our freight partners:

For UPS: https://www.ups.com/WebTracking/track

All in track platform: Https://www.17track.net/en

FedEX: https://www.fedex.com/apps/fedextrack/

DHL Global Mail: http://webtrack.dhlglobalmail.com/

ePacket,EUB,ETK,EMS: http://ems.com.cn/english.html (ePacket or EUB for United State: USPS.COM)

Aramex: http://www.aramex.com/

TNT: https://www.tnt.com/express/en_gc/site/home.html

Address

Company: Azure Network Technology Co., Ltd.

Contact Department: Customers Service Dept.

E-mail:Sales@Halloweensave.com

Phone: +86 2023-884-700 

(English Support, Customer service: Customer Service Hours: Monday -Friday 9:00 a.m. - 6:00 p.m. CST. Except statutory holidays.)

Office Address:

Rm 1604 Building 1 No. 947 Qiaoxing Avenue,Shiqiao Town, Panyu District
Guangzhou,Guangdong,511430,China

Please note that this is not our warehouse address and does not accept returns. Return and Exchange Address Please read the Returns & Refunds Policy

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